Warranty Information

Thank you for choosing our product. We stand behind the quality and craftsmanship. Please read the following warranty details carefully:

Limited Warranty Coverage:

Duration: This product is covered by a limited warranty for a period of 5 years from the date of purchase.

Scope: The warranty covers defects in materials and workmanship under normal residential use.

Coverage: During the warranty period, we will repair or replace, at our discretion, any part or component found to be defective due to manufacturing defects.

Exclusions:
This warranty does not cover damage or defects arising from:

Improper installation, misuse, abuse, or negligence.
Use of the product for commercial purposes.
Damage caused by accidents, alterations, or modifications.
Normal wear and tear, including scratches, dents, or fading over time.

Claim Procedure:
To make a warranty claim, please contact our customer service team at +1 (719) 410-3588 or email us at contact@virworld.com.
Provide proof of purchase (original receipt or invoice) along with a detailed description of the issue.
Our team will assess the claim and provide instructions for repair or replacement.
Any repair or replacement under warranty does not extend or renew the original warranty period.

Limitation of Liability:
Our liability under this warranty is limited solely to the repair or replacement of defective parts or components. We shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product.

Governing Law:
This warranty is governed by the laws of the State of Maryland, USA, without regard to conflicts of law principles.

Additional Terms:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is non-transferable and applies only to the original purchaser of the product.

For any inquiries regarding our warranty policy or assistance with a warranty claim, please contact us at +1 (719) 410-3588 or email us at contact@virworld.com.

Thank you for your trust in our product.

Virworld
7700 Central Ave Cheverly, MD 20785, USA
Phone: +1 (719) 410-3588
Email: contact@virworld.com